📢 Exciting Announcement! 🎉

I am thrilled to welcome Mark Harris to the KinISO Software family as our new Chief Operating Officer! With an impressive career spanning over two decades in customer interaction technology and telecommunications, Mark brings a wealth of experience and a proven track record of success.
Mark’s journey is nothing short of remarkable. As the President and COO of Virtual Defense Technology, Inc., he has demonstrated exceptional leadership and vision. His tenure at Convergys Corporation (now Concentrix) as Senior Vice President of Global Services and Operations showcased his ability to manage large-scale, 24/7 customer care organizations across multiple global locations.
Mark’s expertise in mergers and acquisitions, coupled with his strategic acumen, will be instrumental in driving our customer success initiatives. He has a history of fostering growth and excellence, with divisions under his leadership receiving accolades such as the Frost and Sullivan Growth and Strategy Leadership award and CRM Magazine’s top billing in the CRM Service Leader awards for best IVR solution.
Beyond his professional achievements, Mark is deeply committed to community service. His extensive volunteer work with organizations like Rebuilding Together and the United Way reflects his passion for making a positive impact in the world.
At KinISO Software, our customers are at the heart of everything we do. Mark’s addition to our team underscores our commitment to delivering exceptional customer experiences and driving value for our clients. His leadership will undoubtedly elevate our customer success strategies and help us achieve new heights.
Please join me in congratulating Mark Harris on his new role! We are excited about the future and the incredible impact he will have on our market and our customers. 🚀

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